Listening Essay Example | Topics and Well Written Essays - 1000 words

audience - Essay ExampleIn my opinion, this goes hand in hand with sense of hearing. Listening to what the client is saying shows that you atomic number 18 interested and hence elevates the chances of success. Sales people are required to possess effective communication skills such that they are able to communicate audibly to a customer and subsequently listen attentively. This paper describes the why and how listening is one of the most important components of successful gross salesmanship in the context of the residential renovation industry. in that respect are various ways that a dear salesman can adopt the skills of becoming a good listener. To become a better listener, a salesman is advised to first pay attention and listen to the other(a) person before talking, exercise tolerance, persistence, and shun complains. In the modern world, the residential renovation industry has heavy(p) into a multi-billion dollar industry. In general, listening has its importance in busin ess communication. It is a key agent of productivity and success in an institution. Listening is important in the puddlement of effective and successful associations and dealing within the workplace. This is also applicable in the residential renovation industry. Through listening, a salesman is able to establish a relationship or association with the customer. Listening makes it easier for the salesman to converse with the client as s/he is able to comprehend issues effectively. Salesmen are advised to ensure that they develop their listening abilities through offering their cop concentration to their clients and retain eye contact with the client (Green 98). Consequently, a salesman is advised to seek clarification of the affirmation or arguments brought forward by the client to ensure effective comprehension. A sales representative in the residential renovation industry is ought to listen to the client genuinely and openly. S/he is ought to consider the fact that the on th e whole process is client based, so every attention should be focused towards the client. Listening to the need s of the clients ensures that all renovation work or sale conducted on behalf of the client meets his/her requirements. To elucidate the how to listen, Green posits that alert listeners have a good perspective of, and a strong handle on, paraphrasing, restating, summarizing, responding to nonverbal messages, and responding to feelings. These active listening techniques enable salespeople to hold three important things in their grasp. Listening results in a better appreciation of what prospects are saying, listening causes a greater flow of information from prospects, and is the basis for tailoring a sales approach that matches the prospect (97). Listening makes it possible for a salesperson to grasp information and details presented by the client that are beneficial in establishing and putting forward resolutions geared towards benefiting the organization dealing with re sidential renovation services. This is attributed to the fact that through listening, a salesman has a chance to identify and ascertain the feelings and thought of a particular customer on a particular issue of activity. The information gathered by the salesperson can subsequently be incorporated in chatting the way forward to meet the requirements of the client. Listening helps some(prenominal) the client and the salesperson to build conviction and confidence towards each other. Subsequently, listening helps the salesperson to